Expanding Capacity, Reducing Backlogs and Delivering Reliable Clinical Excellence.

Background
In early 2022, a major UK Cardiology department faced a significant waiting list for Transthoracic Echocardiography (TTE). An external provider approached Sanus Cor to act as a subcontracted partner capable of rapidly increasing diagnostic capacity while integrating seamlessly into existing hospital systems.

Sanus Cor accepted full responsibility for delivering a high‑quality, fully managed Echocardiography service.

Mobilisation & Planning
Following contract discussions, Sanus Cor initiated its standard mobilisation process, including:

• Agreement on service scope, clinical hours, volume requirements, and contract duration
• A comprehensive site visit by Clinical and Operational Leads to assess:
  • Ultrasound and ECG equipment
  • Patient database and reporting systems
  • Emergency protocols and local policies
  • Department layout and fire safety routes
  • Staff commuting options, parking, and amenities
• Completion of an initial risk assessment
• Gradual service rollout planned within 2–4 weeks of contract signature

Contract approval was finalised in April 2022, enabling immediate mobilisation.

Service Launch
Sanus Cor commenced regular TTE clinics on 23 May 2022, delivering an average of 40 echocardiograms per week.

As demand increased, additional capacity was requested. Sanus Cor expanded service delivery across two hospital sites, deploying a dedicated team familiar with both ultrasound platforms and reporting systems used locally.

To ensure quality and continuity:

• Weekly clinical meetings were held during the first month
• Monthly clinical meetings followed thereafter
• Independent monthly audits were completed, with reports shared directly with the client

Performance & Outcomes

📈 Capacity Delivered
From 23 May 2022 to 30 April 2023, Sanus Cor provided:

• 220 days of clinical support
• 220 clinics delivered out of 237 available
• 93% clinic fill rate
• 2,200 additional TTE appointment slots created

🚀 Operational Stability
After the initial mobilisation period, clinic fill rates reached 100% for five consecutive months, demonstrating sustained reliability and operational consistency.

✔ Zero Short‑Notice Cancellations
Throughout the entire contract period, no clinics were cancelled with less than five working days’ notice, underscoring Sanus Cor’s commitment to dependable service delivery.

Summary Table

Conclusion
This insourcing initiative demonstrates Sanus Cor’s ability to rapidly mobilise, integrate seamlessly into existing systems, and deliver consistent, high‑quality echocardiography capacity. Through structured planning, reliable staffing, and continuous performance monitoring, Sanus Cor significantly reduced waiting times while maintaining exceptional operational stability.